Frequently Asked Questions
Everything you need to know about your Aqueria beauty journey.
Are Aqueria products cruelty-free and vegan?
Yes, all of our products are 100% cruelty-free and vegan. We never test on animals, and we ensure all our ingredients are ethically sourced and plant-based.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but usually arrive within 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange, provided it is at least 50% full.
Are your skincare products safe for sensitive skin?
Our formulas are dermatologist-tested and designed with sensitive skin in mind. However, we always recommend performing a patch test on a small area of skin before full application.
How can I track my package?
Once your order has shipped, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and customs duties are calculated at checkout based on your specific location.